SmarterTools.com – Choosing a Data Center Solution: Features & Benefits of Colocation

Interesting article from a customer’s perspective on choosing the right colocation facility.

SmarterTools recently completed its transition to a new data center in the Phoenix area. The addition of the Tier 3 data center was integral for the upcoming launch of our hosted services (such as our Hosted SmarterTrack customer service software) and will help us support increased demand for our software.

It was a logical step for our company, but not one that was taken lightly. We realize that many of our customers use our software and services for mission-critical tasks, so the security of their information and the availability of our software and services are paramount.

Choosing the best data center to house our servers and associated infrastructure wasn’t a snap decision. We researched several data center solutions, finally settling on ours after numerous on-site visits and discussions with the data center staff regarding the features and benefits of their colocation services. Based on our experience, we can offer the following tips for choosing a reliable data center:

More of the SmarterTools blog post

Alex Carroll

Managing Member at Lifeline Data Centers

Alex, co-owner, is responsible for all real estate, construction and mission critical facilities: hardened buildings, power systems, cooling systems, fire suppression, and environmentals. Alex also manages relationships with the telecommunications providers and has an extensive background in IT infrastructure support, database administration and software design and development. Alex architected Lifeline’s proprietary GRCA system and is hands-on every day in the data center.