Affordable colocation and 99.995% uptime are NOT mutually exclusive. Make sure you understand your outsource data center's levels of redundancy and the uptime service level agreements in order to get the best combination of uptime and affordability.
Your staff, your clients, and your vendors are expecting a zero downtime data center. But your budget may not be big enough for that level of data center uptime. How do you balance uptime and affordability in your selection process?
If you're shopping for an outsource data center, you may be asking providers about their Uptime Institute tier rating. Some might say they are tier III data centers. Others may call themselves Rated-4 data centers. Most are not certified by the Uptime Institute. The cost of certification is prohibitive for many providers. The Uptime Institute Tier Standard: Topology, and its associated white paper are available FREE of charge at http://uptimeinstitute.org/content/view/302/281/ . Likewise, the cost of Uptime Institute membership is prohibitive for many IT organizations. There are a few other rating systems exist for data center redundancy, including the TIA 942 data center standard. How do you evaluate outsource data center alternatives for uptime?
We believe that the better approach to selecting your outsource computer room provider is clearly understand the provider's specific levels of redundancy and uptime service level agreements.
How do you find out what levels of redundancy exist? Ask tough questions about:
-Hardened data center buildings
-Data center power redundancy
-Cooling systems redundancy
-Telecom entrance redundancy
-Availability of multiple carriers
-SAS 70 data center compliance
You may need to do your homework to learn about critical power and cooling. But understanding the strict detail of a data center's architecture and the differences between two facilities can make all the difference in the event of an unforseen problem.
If you're looking for Midwest colocation and affordable data center space with 99.995% uptime (36 minutes of downtime per year or less), give Lifeline Data Centers a call.