CIO Insight – Dear CEO: IT Innovation Depends on You

Last week, in “An Open Letter to the CEO: What IT Really Needs,” we outlined the three big steps your CEO can take to improve IT performance and ROI. We received such a strong response to the article–and so many requests to learn about the two more advanced methods we alluded to–that we’re back with Part II. Now we move up to the next level: The actions that the CEO can take to not only make IT more effective, but to energize the IT group and unleash its natural tendencies to innovate.

Dear Mr./Ms. CEO,

I’m glad you were open to the ideas in my previous letter Since you expressed an interest in the additional methods for supporting the IT team, I am following up with the last two points. But be prepared. These aren’t quick to-do items you can add to a list. They are big and important changes—ones with real transformative power.

About our motivations, mine and yours

In my first letter, I recommended that you implement my suggestions in order to dramatically improve the efficiency and efficacy of your IT group.

More of the CIO Insight article from Mark J Schiller

Alex Carroll

Managing Member at Lifeline Data Centers

Alex, co-owner, is responsible for all real estate, construction and mission critical facilities: hardened buildings, power systems, cooling systems, fire suppression, and environmentals. Alex also manages relationships with the telecommunications providers and has an extensive background in IT infrastructure support, database administration and software design and development. Alex architected Lifeline’s proprietary GRCA system and is hands-on every day in the data center.