Last week, in “An Open Letter to the CEO: What IT Really Needs,” we outlined the three big steps your CEO can take to improve IT performance and ROI. We received such a strong response to the article--and so many requests to learn about the two more advanced methods we alluded to--that we’re back with Part II. Now we move up to the next level: The actions that the CEO can take to not only make IT more effective, but to energize the IT group and unleash its natural tendencies to innovate.
Dear Mr./Ms. CEO,
I’m glad you were open to the ideas in my previous letter Since you expressed an interest in the additional methods for supporting the IT team, I am following up with the last two points. But be prepared. These aren’t quick to-do items you can add to a list. They are big and important changes—ones with real transformative power.
About our motivations, mine and yours
In my first letter, I recommended that you implement my suggestions in order to dramatically improve the efficiency and efficacy of your IT group.
More of the CIO Insight article from Mark J Schiller