The cost of downtime is high for many companies. Some clients need 99.99% uptime or better. Rich Miller's article below on data center downtime addresses some of the human factors.
Data center downtime is often the result of equipment failure, or a chain reaction of unexpected events. But one of the leading causes of data center downtime is human error, as ComputerWorld reminds us in Stupid Data Center Tricks, which relays anecdotes of data center mishaps. The story notes a study by The Uptime Institute, which estimates that human error causes roughly 70 percent of the problems that plague data centers today.
How can this problem be mitigated? “There is no doubt that human errors in the data center causes a great deal of downtime and some of these can be avoided by adhering to some simple steps,” said Ahmad Moshiri, director of power technical support for Emerson Network Power’s Liebert Services business.
More of the Data Center Knowledge article from Rich Miller